The power of online accessibility information

Over the last five years, Auckland Council has worked with Be. Lab to improve the accessibility of their parks across several local boards. Read about their latest accessibility achievements, and learn why embracing the power of online information and maps has been a game-changer.

Hands typing on a laptop with Henderson Park accessibility park information showing on the screen

Council budgets have been stretched since Covid hit our shores, but Auckland Council has continued to make improving the accessibility of their parks a priority.

Since our last update in March there have been a number of achievements worth celebrating, including:

  • Local boards across the region are committed to improving accessible play, with a goal for every play space to have a minimum of one accessible play item with suitable access.
  • The recently opened Rangatū playground on Mettam Drive, Swanson features three accessible play elements and wet pour accessible surfacing.
  • A 24-hour accessible toilet has been installed at Ōkaurirahi / Ceramco Park, with further improvements to the park in the pipeline, including an accessible carpark and drop kerbs.
  • New accessible carparks will soon be installed at Parrs Park.
  • New accessible public toilets are in development at Gardner Reserve and Green Bay Domain.
  • Accessible play spaces are planned for Tahurangi / Crum Park, Chalmers Reserve and Green Bay Domain.
  • Accessible concrete pathways have been installed at Archibald Park in preparation to connect accessible furniture along the yet-to-be-completed Te Whau Pathway.

Online accessibility information is a low cost and quick win


Although most of our recommendations are focused on improving the physical accessibility of parks, another key suggestion is providing online information and maps so access citizens can prepare for their visit.

Auckland Council have taken on board our advice, and now more than 40 parks across Auckland offer such information, with more in the pipeline.

Auckland Council Parks & Places Specialist Tracey Hodder says providing useful information online is a simple step that local boards can take to improve the overall experience of their parks. And with budgets restricted over the last few years, it makes sense to focus on this low cost and quick win.

“Although physical improvements are the ultimate goal, producing online accessible maps is relatively easy and cost-effective to roll out”, she explains. “And we’ve been surprised by how much it means to people with access needs or disabilities”.


The importance of online accessibility information


We hear it all the time – websites with clear and easy-to-find accessibility information arm access citizens with the knowledge they need to participate positively in business, public activities and spaces.

Be. Lab’s 2020 Access Survey revealed that 52% of the access community can’t take part in public activities like visiting their local parks due to inaccessibility. The same survey showed that one of the top enablers for participation in public activities is accessible information on websites. (Read the 2020 Access Survey findings here).

Be. Lab Accessibility Coach and access citizen Angelo Samuels has first-hand experience of the importance of online information. “As someone with a disability, I need to prepare when I go somewhere so I know what to expect. So, the more knowledge I have about accessible features, the better”, he explains.

When visiting a park, information and accessible maps help those with access needs prepare and plan for their trip. Accessible maps show things like:

  • Accessible routes that are clear of obstacles.
  • Gradients and changes of surfaces.
  • Accessible toilets.
  • Accessible play elements and playgrounds.
  • Accessible seating and drinking fountains.
  • Public transport.
  • Accessible car parking spaces.


Auckland Council Parks & Places Specialist Thomas Dixon says that providing clear accessibility information is crucial. “Detailed and useful information benefits everyone, not just those with access needs”, he says.


Designing for accessibility is designing for everyone


With accessibility now at the forefront for an increasing number of local boards, Thomas and Tracey believe Auckland parks will look vastly different for the access community in the future. And with the great example they are setting, the hope is that councils across the rest of Aoteoroa will follow suit.

Tracey sums it up:

“The access community is much broader than what people think, and accessibility benefits a very broad group. From parents and children with disabilities, toddlers, parents with pushchairs, and grandparents, everyone has the right to enjoy our parks. Designing for accessibility is designing for everyone”.

We couldn’t agree more!

Do you want to improve the accessibility of your parks or recreation facilities? Send our friendly team an e-mail today

Do you want to improve the physical and online accessibility of your business?  Visit our services page to find out more about how we can help.

Contact

Phone
+64 9 309 8966
Email
The Be. Lab Office
Suite 204
Level 2
48 Greys Avenue
Auckland Central
Auckland 1010
(Visits by appointment only)


Mail
Please e-mail info@belab.co.nz for details.

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