Business Toolkit

It’s great that you’re committed to making your business more accessible! Now it’s time to let the world know.

Here in New Zealand, and around the globe, people are using online platforms to access goods, services and information more than ever before. If your online platform is not accessible to everyone, you’ll miss out on customers, revenue, reputation and brand equity. And accessibility starts with customer service.

As our goods and services move online – a process accelerated by the COVID pandemic – it’s even more important that no-one is left behind. Follow our tips for ensuring your online shopping experience is accessible to all.

Social Media is how we communicate these days - and that includes the 1 in 4 New Zealanders with access needs or disabilities. By ensuring your social media posts are accessible you’ll reach 100% of customers, and gain a reputation for accessibility.

Work meetings can be challenging if you have an access need – and even more so as online meetings become more common. Here’s how to make business meetings better for everyone.

It's a common misconception that achieving accessibility is too costly, and beyond the budget of small business owners. Here's a list of things you can do with little or no cost, to make a big difference.

We’ve been working with tourist attractions throughout the country to help them improve their accessibility. Here’s what we’ve learnt.

It’s great that you want to make your documents more accessible. We’ve put a list together to help you get started.

As the world becomes ever more digital – a process that’s been accelerated by the covid pandemic – it’s even more important that no-one is left behind. Follow our tips for making your website or app accessible.

Welcome all customers to your restaurant, cafe or bar with these easy to implement accessibility tips.

Maximise your event potential by making accessibility a priority so that everyone can attend and enjoy the experience.

Making your accommodation accessible to as many people as possible will grow your customer base, increase loyalty, and create a more welcoming experience for all.